Key Highlights for 2025
Gross margin increased by $195,453 to 50.3%, compared to 44.5% in 2024
Total revenue decreased 10% to $25,394,364, compared to $28,224,202 in 2024
SaaS revenue increased, marking the tenth consecutive year of growth
EBITDA was $1,640,508, compared to $2,223,350 in 2024
Cameron Watt, President & Chief Executive Officer of Intouch Insight, commented:
"2025 was a transitional year for Intouch as we took deliberate steps to reposition our revenue base and begin investing in future growth initiatives. The improvement in gross margin dollars, despite revenues that were lower by $2.8M following the exit of the Ardent business model, reflects a continued focus on operational efficiency and the quality of the remaining revenue.
During the year, we made targeted investments to support future growth including hiring additional sales and marketing personnel, adding additional product development resources, and rebuilding our merchandising business. We believe these ongoing investments including those in artificial intelligence will position the Company to deliver improved performance."
Watt added:
"The Company has established a strategic direction focused on long-term growth, supported by key operational and technology initiatives. In 2026, we expect to continue advancing these efforts while working towards sustained revenue growth, including contributions from our merchandising activities."
Mr. Watt will be answering questions about Intouch Insight's plans and strategies to expand the company's software and services in a webinar. The webinar will be a live, interactive online event where attendees can ask the presenters questions in real time. A recording will be available for those who cannot join the live event.
Event: Radius Research Pitch, Deep Dive, and Q&A with Intouch Insight Ltd.
Presentation Date & Time: Wednesday, April 8th @ 4 PM ET / 1 PM PT
Webcast Registration Link: https://us02web.zoom.us/webinar/register/5617738677126/WN_-s6UqyAVQKSLll1aHGUMQw
Consolidated Statements of Net (Loss) Income
