Highlights:
First quarter revenue of $16.3 million versus $9.7 million in the prior-year period.
Gross profit of $5.6 million for the three months ended March 31, 2026 versus $4.5 million in the first quarter of fiscal 2025.
Adjusted EBITDA* of $(0.5) million for the first quarter of 2026 versus $0.5 million in the prior-year period.
Annualized recurring revenue ("ARR")** of approximately $20.1 million at both the end of the first quarter and as of December 31, 2025.
"The first quarter played out largely as expected, with top line growth year-over-year but, as previously discussed, revenue was negatively impacted by several winter storms and other seasonal factors across much of our operating footprint," said Rick Mills, Chief Executive Officer. "We expect the remainder of fiscal 2026 to show stronger sales based on our current book of business, a strong pipeline of new opportunities and growth from the acquisition of CDM. With the integration of this transaction substantially complete, we are investing in our people and business development initiatives with the goals of accelerating the Company's revenue trajectory and improving profit margins through both synergy realization and cost leverage. We're excited by the growth we see on the horizon, and the second quarter is already off to a great start in terms of new installations and customer engagement. Overall, we continue to be positioned for our best year ever and look forward to achieving a higher level of success in the quarters to come."
*Adjusted EBITDA is a non-GAAP financial measure. A reconciliation is provided in the tables of this press release.**Annualized Recurring Revenue is a non-GAAP operating metric
2026 First Quarter Financial Results
Sales were $16.3 million for the fiscal 2026 first quarter as compared to $9.7 million in the same period in fiscal 2025, with approximately $7.9 million in the current year quarter from the acquisition of Cineplex Digital Media ("CDM"). Hardware revenue rose to $4.6 million, versus $3.4 million in the prior-year period, while service revenue increased to $11.8 million from $6.3 million in fiscal 2025, largely reflecting the impact of the CDM transaction as well as deployment timing. Total sales declined sequentially from the fiscal 2025 fourth quarter due to normal seasonal factors along with installation delays tied to extreme weather conditions impacting parts of North America.
Consolidated gross profit was $5.6 million for the fiscal 2026 first quarter versus $4.5 million in the prior-year period, and consolidated gross margin was 34.2% versus 45.7% in the fiscal 2025 first quarter, reflecting a higher percentage of lower-margin hardware revenue compared to the prior-year period. Gross margin on hardware revenue was 14.0% in fiscal 2026 as compared to 32.1% in the prior-year period, while gross margin on services amounted to 42.0%, versus 53.0% in the fiscal 2025 first quarter. Hardware gross margin decreased year-over-year primarily due to an unusually high mix of QSR deployments during the period and significant one-time costs ($0.5 million) associated with transitioning away from an outsourced installer of a large CDM customer. Service gross margin declined year-over-year largely due to the expiration of certain customer contracts in 2025. The Company ended the 2026 first quarter with ARR of approximately $20.1 million.
Sales and marketing expenses in the first quarter rose to $2.9 million, versus $1.2 million in the prior-year period, while general and administrative (G&A) expenses increased to $8.9 million versus $3.9 million in the first quarter of fiscal 2025, primarily a result of the inclusion of CDM.
The Company posted an operating loss of approximately $6.2 million in the first quarter of fiscal 2026 compared to an operating loss of $0.7 million in the first quarter of fiscal 2025. CRI reported a net loss of $7.5 million and a net loss attributable to common stockholders of $7.9 million, or $(0.74) per diluted share, in the quarter ended March 31, 2026 versus net income of $3.4 million, or $0.32 per diluted share, in the prior-year period. The fiscal 2025 first quarter included a $4.8 million gain on the settlement of a contingent liability.
Adjusted EBITDA (defined later in this release) was $(0.5) million in the first quarter of 2026 as compared to $0.5 million in the prior-year period.
Balance SheetAs of March 31, 2026, the Company had cash on hand of approximately $1.8 million, versus $1.6 million at December 31, 2025. The Company had outstanding debt of approximately $47.5 million versus $44.0 million at the start of the fiscal year.
Conference Call DetailsThe Company will host a conference call to review the results of the first quarter of 2026, and provide additional commentary about recent performance, on May 15 at 9:00 am Eastern Time, which will include prepared remarks and materials from management, followed by a live Q&A. The call will be hosted by Rick Mills, Chief Executive Officer, Tamra Koshewa, Chief Financial Officer, and George Sautter, Chief Strategy Officer.
Prior to the call, participants should register at https://bit.ly/CREXearnings1Q2026. Once registered, participants can use the weblink provided in the registration email to participate in the live webcast. An archived edition of the earnings conference call will also be posted on the Company's website later today and will remain available for one year.
Use of Non-GAAP MeasuresThe Company prepares its consolidated financial statements in accordance with United States generally accepted accounting principles ("GAAP"). In addition to disclosing financial results prepared in accordance with GAAP, the Company discloses information regarding "EBITDA" and "Adjusted EBITDA." The Company defines "EBITDA" as earnings before interest, income taxes, depreciation and amortization of intangibles. The Company defines "Adjusted EBITDA" as EBITDA excluding stock-based compensation, fair value adjustments and both cash and non-cash non-recurring gains and charges. EBITDA and Adjusted EBITDA are not measures of performance defined in accordance with GAAP. However, EBITDA and Adjusted EBITDA are used internally in planning and evaluating the Company's operating performance. Accordingly, management believes that disclosure of these metrics offers investors, bankers and other stakeholders an additional view of the Company's operations that, when coupled with the GAAP results, provides a more complete understanding of the Company's financial results. EBITDA and Adjusted EBITDA should not be considered as an alternative to net income/(loss) or to net cash used in operating activities as measures of operating results or liquidity. Our calculation of EBITDA and Adjusted EBITDA may not be comparable to similarly titled measures used by other companies, and the measures exclude financial information that some may consider important in evaluating the Company's performance. A reconciliation of GAAP net income/(loss) to EBITDA and Adjusted EBITDA is included in the accompanying financial schedules. For further information, please refer to the Company's filings available online at www.sec.gov, including its Annual Report on Form 10-K for 2025 filed with the Securities and Exchange Commission.
Annualized recurring revenue, or "ARR," represents the annualized revenue run rate of our subscription (1) software-as-a-service ("SaaS") contracts, (2) maintenance and support of perpetual license contracts, and (3) content management service contracts at the end of the final calendar month included in a reporting period, assuming these contracts are renewed on their existing terms for customers that are under subscription contracts with us. This gives us an indication of the revenue that can be earned in the following 12-month period from our existing client base, assuming no cancellations or price changes occur during that period. We believe that ARR is a key operating metric to measure our business because it is driven by our ability to acquire new subscription customers and to maintain and expand our relationship with existing subscription customers. ARR should be viewed independently of revenue and deferred revenue as ARR is a performance metric and is not intended to be combined with any of these items.
For further information, please refer to the Company's filings available online at www.sec.gov, including its Annual Report on Form 10-K for 2025 filed with the Securities and Exchange Commission.
About Creative Realities, Inc.Creative Realities designs, develops and deploys digital signage-based experiences for enterprise-level networks utilizing its Clarity™, ReflectView™, and iShowroom™ Content Management System (CMS) platforms. The Company is actively providing recurring SaaS and support services across diverse vertical markets, including, but not limited to, retail, automotive, digital out-of-home (DOOH) advertising networks, convenience stores, foodservice/QSR, gaming, theater, and stadium venues. In addition, the Company assists clients in utilizing place-based digital media to achieve business objectives such as increased revenue, enhanced customer experiences, and improved productivity. This includes the design, deployment, and day-to-day management of retail media networks to monetize on-premise foot traffic utilizing its AdLogic™ and CPM+™ programmatic advertising platforms.
Cautionary Note on Forward-Looking Statements
This press release contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995, and includes, among other things, discussions of our business strategies, product releases, future operations and capital resources. Words such as "estimates," "projects," "expects," "anticipates," "forecasts," "plans," "intends," "believes," "seeks," "may," "will," "should," "future," "propose" and variations of these words or similar expressions (or the negative versions of such words or expressions) are intended to identify forward-looking statements. Forward-looking statements are not guarantees of future performance, conditions or results. They are based on the opinions, estimates and beliefs of management as of the date such statements are made, and they are subject to known and unknown risks, uncertainties, assumptions and other factors, many of which are outside of our control, that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking statements. Some of these risks are discussed in the "Risk Factors" section contained in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2025 and the Company's subsequent filings with the U.S. Securities and Exchange Commission. Important factors, among others, that may affect actual results or outcomes include: our ability to integrate the recently acquired business of Cineplex Digital Media Inc. ("CDM") into our own, maintain or improve the financial performance of CDM's business and realize anticipated synergies, our strategy for customer retention, growth, product development, market position, financial results and reserves, our ability to execute on our business plan, our ability to retain key personnel, our ability to remain listed on the Nasdaq Capital Market, our ability to realize the revenues included in our future guidance and backlog reports, our ability to satisfy our upcoming debt obligations and other liabilities, the ability of the Company to continue as a going concern, potential litigation, supply chain shortages, and general economic and market conditions impacting demand for our products and services. Readers should not place undue reliance upon any forward-looking statements. We assume no obligation to update or revise the forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
ContactsMedia:Idea Grove[email protected]
Investor Relations:Chris Witty[email protected]646-438-9385[email protected]https://investors.cri.com/
CREATIVE REALITIES, INC.CONSOLIDATED BALANCE SHEETS(in thousands, except per share amounts)
March 31,
December 31,
2026
2025
(unaudited)
ASSETS
Current Assets:
Cash and cash equivalents
$
1,829
$
1,559
Accounts receivable, net
14,501
19,219
Inventories, net
6,562
7,420
Prepaid expenses and other current assets
3,199
5,347
Total current assets
26,091
33,545
Property and equipment, net
2,582
2,937
Goodwill
52,153
53,266
Other intangible assets, net
34,451
35,906
Finance lease right-of-use assets
20,425
22,658
Operating lease right-of-use assets
1,980
2,117
Other non-current assets
565
611
Total Assets
$
138,247
$
151,040
LIABILITIES, TEMPORARY EQUITY, AND SHAREHOLDERS'EQUITY
Current Liabilities:
Accounts payable
$
10,876
$
16,673
Accrued expenses and other current liabilities
3,253
3,837
Deferred revenues
8,698
8,115
Customer deposits
1,968
1,823
Current maturities of operating leases
606
596
Current maturities of finance leases
5,758
3,799
Short-term debt
4,460
4,430
Total Current Liabilities
35,619
39,273
Revolving credit facility
9,505
4,940
Term debt, net of deferred financing costs
