Key Highlights for Q1 2026 compared to Q1 2025
Total revenue increased 6% to approximately $6.7 million.
Gross margin dollars increased by $123,762.
SaaS revenue increased by 11% and recurring services increased by 5%.
Adjusted EBITDA1 was $352,624, compared to $557,748, reflecting planned strategic investments in sales, marketing, and technology.
Note 1: EBITDA is a non-IFRS measure and is calculated as net income before interest expense, income taxes, financing costs, depreciation, and amortization.
Recent Operational Highlights
Announced a strategic expansion into the grocery sector, highlighted by an upcoming featured speaking engagement at the GroceryNEXT conference in Chicago.
Published proprietary thought leadership studies on the Quick Service Restaurant (QSR) industry, identifying a "Transactional Gap" in customer experience and revealing key drivers for mobile ordering success.
Advanced key merchandising initiatives to actively build the sales pipeline and establish a foundation for expected long-term revenue expansion.
Enhanced software and technology offerings, including investments in AI automation to improve platform functionality and client outcomes.
Expanded sales and marketing capabilities to target new verticals and accelerate organic growth.
Cameron Watt, President & Chief Executive Officer of Intouch Insight, commented:
"The first quarter of 2026 progressed in line with our strategic plan, delivering solid top-line growth across every single product line, including an 11% increase in our SaaS revenue. We are confident in the immediate market opportunities in front of us and we are willing to trade near-term profitability, even operating at a potential loss, to fund our commercial expansion. We are intentionally prioritizing top-line growth and market share today because we believe our underlying unit economics are strong. By rapidly scaling our recurring revenue base now, we are expecting to accelerate our path to a tipping point of improved operating leverage and growth in earnings power."
Watt added:
"Our sales pipeline is converting, highlighted by recent contract signings and exciting momentum with expected upcoming RFP's for both SaaS and Services. Within our merchandising business, while large-scale rollouts naturally involve extended sales cycles, we remain focused on our target of generating over $1 million in revenue this year, supported by active opportunities and potential scope expansions. With these near-term catalysts in play, we are confident in our trajectory toward double-digit growth for the full year, making this a pivotal time to be part of our growth story."
Q1 Earnings Conference Call Information
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Date: May 21, 2026Time: 8:30 a.m. eastern timeRegister for the live webcast and access on-demand recording: click here.
Consolidated Statements of Operations
Q1 2026
Q1 2025
