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Jun 2, 2026 8:10 AM

Centrical Raises $39M to Transform Frontline Performance for the AI Era Workforce

NEW YORK, June 02, 2026 (GLOBE NEWSWIRE) -- Centrical, the leader in the emerging Performance Intelligence category, today announced a $39 million Series D funding round led by Leeds Illuminate (New York and North Carolina) and Kingfisher Investment (San Francisco and Boulder), with participation from JVP, the company's largest shareholder, and other existing investors. The investment will accelerate Centrical's global expansion and transform how enterprises drive productivity and performance across frontline teams as AI fundamentally reshapes work across industries.

Gal Rimon, Founder and CEO of Centrical, said: "I founded Centrical after years in business intelligence watching the same broken loop: dashboards full of insights, but very little that actually moved the needle. The intelligence existed; it just didn't act. We're building the operating system that closes that gap, guiding employees to the right action, enabling managers to coach what matters, and driving business outcomes autonomously. The investment accelerates our mission to combine agentic AI and human expertise to continuously improve how enterprises empower millions of employees, human and AI, worldwide."

Pioneering Autonomous Performance Intelligence

Partnering with some of the world's largest enterprises across leading U.S. banks, global telecommunications providers, and major international hospitality brands, Centrical's platform has driven strong results across multiple domains:

A top-five U.S. bank's fraud back office saw a 4.8% increase in accounts processed and a 66.7% decrease in errors.

Deutsche Telekom's retail partner network achieved a 19% improvement in overall sales and a 32% increase in streaming platform subscriptions.

IHG Hotels & Resorts saw an increase in loyalty program enrollment, a leading driver of direct bookings and revenue growth.

TP Samsung's customer service teams ...